Don't spend your hard-earned money on a rapid refund loan! You've already waited 365 days to get your income tax refund.  By waiting a few extra days income-eligible taxpayers can RECEIVE ALL THE REFUND TO WHICH THEY ARE ENTITLED by using CCAV's

Free income tax prep and e-filing services

TAXPAYER INCOME ELIGIBILITY

Tax returns will be prepared and e-filed ONLY for people whose income is LESS THAN the following amounts (based on family size):

Family Size Annual Income must be LESS THAN
1 $28,700
2 $37,850
3 $43,200
4 $48,350
5 or more $51,550

Income tax returns are prepared FREE for income-eligible residents of the South Plains on a first-come, first-served basis at the following sites.

CCAV Building

5601 Avenue Q, Lubbock, Texas
Enter thru the north door on Villa Drive
DO NOT PARK ON WEST SIDE OF BUILDING!
OPEN JANUARY 21 thru APRIL 15
Mondays, 5-8 p.m.
Tuesdays, 5-8 p.m.
Wednesdays, 10 a.m. - 3 p.m.
Thursdays, 5 - 8 p.m.
Saturdays, 9 a.m. - 2 p.m.

EXTENDED HOURS

APRIL 14 & 15     10 a.m. - 8 p.m.

SITE WILL BE CLOSED FEBRUARY 17, MARCH 19 and MARCH 22
The number of tax returns prepared each day will be limited based upon the number of volunteers available.

Lubbock Senior Center

2001 19th Street Lubbock, Texas
OPEN FEBRUARY 5 thru APRIL 10
Wednesdays and Thursdays
9 a.m. - 3 p.m.

CALL 806-767-2710 IN ADVANCE TO CONFIRM THIS SITE WILL BE OPEN


WAITING LINES AT BOTH SITES ARE MUCH SHORTER DURING THE MONTH OF MARCH

 

5601 South Avenue Q, Lubbock, Texas

5601 South Avenue Q, Lubbock, Texas

Taxpayers must bring the following items to have tax returns prepared and e-filed:

  • Forms W-2 and 1099 (from every place worked in the previous year)

  • Original Social Security cards and birthdates for each taxpayer and all dependents

  • Government-issued photo ID for each taxpayer

  • A copy of last year's tax return (helpful, but not required)

  • Real estate tax statement (if applicable)

  • Voided check for checking account and/or deposit slip for savings account (if taxpayers want their refund to be deposited directly into their account)

Refunds must be mailed to taxpayers who don't have satisfactory verification of their bank account and routing numbers.

For the protection of all taxpayers, volunteers will only prepare simple income tax returns (for which they are trained) in strict accordance with all  IRS rules and regulations (including those pertaining to filing status and dependents).  Volunteers will not prepare tax returns that require:

  • Schedule E (Income or Loss from rents, partnerships, S corps, estates, trusts, etc.)

  • Schedule F (Profit or Loss from Farming)

  • 1040X (Amended Tax Return)

Schedules related to the following forms may be prepared by CCAV volunteers:

  • Forms 1099-MISC - if only boxes 3, 4 and/or 7 are completed

  • Forms 1099-B (capital gains on sale of stock, etc) - only if taxpayers provide all of the following information: (1) date acquired, (2) date sold, (3) sales price, and (4) cost or other basis

Tax returns will be e-filed or released to taxpayers ONLY after they are reviewed by a Quality Reviewer.  This requirement is strictly enforced to ensure that tax returns have been prepared accurately.

Reminder - Tax returns cannot be e-filed:

  • unless all taxpayers sign their return at CCAV's tax prep site.

  • if a taxpayer has child care expenses and the caregiver won't provide their Social Security or Tax ID number

  • if a taxpayer tries to claim a dependent who has already been claimed by another taxpayer

  • if a taxpayer needs, but doesn't have, an ITIN

THE NUMBER OF TAX RETURNS PREPARED EACH DAY WILL BE LIMITED BASED UPON THE NUMBER OF VOLUNTEERS AVAILABLE.

Tax returns are prepared on a first-come, first-served basis.  If there is a crowd, it may take several hours for tax returns to be prepared and reviewed.  Taxpayers who don't have time to wait should feel free to come back and have their return prepared at another time.  Waiting lines are much shorter during the month of March.

As a courtesy to other taxpayers and to volunteers, children must behave in an acceptable manner.  Taxpayers and their children who do not conduct themselves properly will be asked to leave the premises, and may be given the opportunity to return at another time.

 

Calendar Year 2014
e-file Refund Cycle

If refund is transmitted to, and accepted by, the IRS by 9 a.m. between the following dates: * Direct Deposit Should be Sent: * Paper Check Should be Mailed:
January 28 and February 5 February 15 February 22
February 6 and February 12 February 22 March 1
February 13 and February 19 March 1 March 8
February 20 and February 26 March 8 March 15
February 27 and March 5 March 15 March 22
March 6 and March 12 March 22 March 29
March 13 and March 19 March 29 April 5
March 20 and March 26 April 5 April 12
March 27 and April 2 April 12 April 19
April 3 and April 9 April 19 April 26
April 10 and April 16 April 26 May 3

 

* The IRS does not guarantee a specific date that a refund will be deposited into a taxpayer's financial institution account or mailed.

Refund inquiries:  Taxpayers should wait at least 3 weeks before checking the status of a refund.  To check the status of a refund:

- OR -

  • call 1-800-829-4477 (toll free)

You will need to know and enter the information below to check the status of your refund:

  • the main taxpayer's Social Security number

  • the exact amount of your refund, and

  • your filing status (on your tax return, look at the section under your name and address and enter the correct status listed below):

    1. single

    2. married filing jointly

    3. married fling separately

    4. head of household

    5. qualifying widow(er) with dependent child

CCAV thanks the following for making this year's Volunteer Income Tax Assistance (VITA) program possible:

Sponsors

American Bank of Commerce
Lubbock National Bank
American National Bank
Happy State Bank
Security State Bank
City Bank
Lubbock Area United Way
Lone Star State Bank  
Centennial Bank
Peoples Bank
Prosperity Bank
AimBank
First Bank & Trust

 

Community Partners

Lubbock Housing Finance Corporation

NTS Communications

South Plains Community Action Association

TTU Law School Low Income Tax Clinic

United Supermarkets

Wayland Baptist University