Our Mission

The Coalition of Community Assistance Volunteers, Inc. (CCAV) is a 501(c)(3) non-profit organization that was created in 2002 to help low income working families throughout the South Plains become more financially self-sufficient. To accomplish this goal, CCAV takes a multi-faceted approach, which includes:


CCAV provides FREE income tax preparation and e-filing services through its Volunteer Income Tax Assistance (VITA) program. Volunteers are trained by CCAV and the IRS in order to prepare income tax returns according to IRS guidelines. This enables income-eligible persons to receive every penny of the refunds to which they are legally entitled.


CCAV partners with other local non-profit organizations to provide financial literacy workshops which educate tax refund recipients about investing - rather than simply spending - their money in ways that will help them become more financially self-sufficient.


CCAV partners with the Low Income Tax Clinic conducted by Texas Tech University's School of Law. The Tax Clinic assists income eligible persons with dependency issues, earned income credit controversies, identity theft issues, etc.

Our History

Since 2002, CCAV volunteers have prepared more than 37,000 income tax returns for income-eligible families resulting in refunds totaling more than $45 million. Assuming each family would have paid $150 in preparation, e-filing and/or "rapid refund" loan fees, they saved (and were able to spend in their local communities) an additional $5.5 million. During the most recent tax season, CCAV assisted 3,000 families of limited wealth working in Lubbock and surrounding communities. The following is a profile of the average family assisted by its 71 volunteers:

1.75 people family size
45 age of primary taxpayer
$1,432 Gross Monthly income (40 hours/week at $8.26/hour)
$1,703 income tax refund

CCAV Board Members CCAV Advisory Members
Randy Laycock, President Sherolyn Castleman
Josh Laird, Vice-President Cory Beth Davis
Elma Moreno, Secretary Tom Head
Debra Hedgcoth, Treasurer Joe Marnell
Roger Cardenas Nancy Mojica
Walt Hanel Meredith Nieto
Sandra Huston, Ph.D. Robert Ricketts, Ph.D.
Ken Patterson Levi Siebenlist
Janis Putteet Maria Bustamante, IRS
Carmen Vige